Today i just wanted to post the response i got about the whole Chai story.
We wrote the company, because we were VERY angry and VERY hurt over what this company has been doing.
This is what they said.
"Thank you very much for your message.
Like you, Four Paws is deeply concerned about reports of injuries suffered by some dogs as a result of a manufacturing defect in some of our Pimple Ball with Bell toys.
We want you to know that we have stopped shipping these toys to our distributors and we have asked them to have retailers remove the toys from their shelves immediately and return them at our expense.
We have also stopped all shipments of the toys from the manufacturer, and we are sending Executive Vice President Barry Askin to personally inspect the manufacturer’s facility in order to make sure that the defect has been corrected.
We are also changing the packaging of the Pimple Balls to make it easier to inspect them for potential defects, and we are individually inspecting every one of the toys in our inventory in order to identify any that may be defective.
Thank you again for your message and your concern. Please be assured that the safety and well being of pets is our top priority and we are doing everything we can to make sure that this problem is solved as quickly as possible.
Sincerely Yours
Four Paws Products"
However, we've already called a few stores around us and not ONE of them has heard of a recall. The lady did say it could take about a day- but she thinks that they should've already been contacted about something like this.
So i basically told her the story. Now i'm about to tell all the companies i can find about this story.
We are very very upset and intend to contact the store again in a few days to see if it went through.
So far, no luck. But we're still trying.
Power of the Paw for Sweet Dalton
10 hours ago















5 face swats:
We are very upset about Chai's story too. Especially since they knew for over 3 years. We are trying to make sure everyone who has a dog knows about this. ~Socks, Scylla & Charybdis
I am sorry to know about this....:(
You are doing a great job getting the company to take responsibility for this!
Purrs, Goldie and Shade
Great job getting that company to take care of woofies! We hope that everything gets of the shelves ASAP.
I am so proud of the good work you are doing about this issue!
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